Responsible gambling

Responsible Gaming at Grandstand Casino Toronto

At Grandstand Casino Toronto, we prioritize the well-being of our patrons by providing comprehensive responsible gaming tools to ensure a safe and enjoyable experience.

Self-Exclusion ProgramWe take self-exclusion very seriously. If you feel that your gaming habits are becoming problematic, please contact us at Guest Services or visit the Ontario Self-Exclusion Program website for more information.

Deposit LimitsManage your spending with our flexible deposit limits. Set daily, weekly, and monthly limits to suit your needs through our responsible gambling tools.

Reality ChecksOur electronic gaming devices provide automatic reality checks every 60 minutes, reminding you of your playtime and helping you stay in control.

Cool-off PeriodsTake a break from gaming by setting temporary self-exclusion periods ranging from 24 hours to 6 months. This feature allows you to step away from the table and focus on other aspects of your life.

Permanent Self-ExclusionEnroll in our permanent self-exclusion program for lifetime ban from all Ontario casinos, providing an added layer of protection against excessive gaming.

ConnexOntario Problem Gambling HelplineIf you're struggling with problem gaming or need support, call us or visit the website for confidential assistance and resources.

Gaming Laboratories International (GLI)Our electronic gaming devices are certified by GLI to ensure fairness and accuracy. Our slots and table games undergo regular audits and testing to maintain compliance with regulatory standards.

Additional ResourcesLearn more about problem gaming, its risks, and available support through the Responsible Gambling Council website or our casino's in-venue resources.

We aim to provide a supportive environment where you can enjoy responsible gaming experiences. Please don't hesitate to reach out if you need assistance managing your gaming habits.